COVID-19 Information for Delegates
Last update: 27 March 2020
We understand that several in our community are concerned with the spread of COVID-19. These are unprecedented circumstances and we are dealing with the situation on a daily basis. We continue to update our COVID-19 Response page with new information and ask you to please check back regularly.
As advised by the World Health Organization (WHO): Common signs of infection include respiratory symptoms, fever, cough, shortness of breath and breathing difficulties.Standard recommendations to prevent infection spread include:
- regular hand washing
- covering mouth and nose when coughing and sneezing
- thoroughly cooking meat and eggs
- avoid close contact with anyone showing symptoms of respiratory illness such as coughing and sneezing
Will Classical:NEXT 2020 take place?
After extended discussions with our local partner De Doelen, given the current circumstances and in the best interest of our delegates and wider community, Classical:NEXT is postponed.
Much hard work has gone into putting together the 2020 edition and so, it is with a heavy heart that we make this decision. It is only because of Classical:NEXT taking place annually that we are able to continue and bring the international art music community together every year. We will look to find the best solutions for moving forward.
Statement from our local partner, De Doelen:
Dear Classical:NEXT friends,
The decision was made to postpone our CN 2020 event to 2021, due to the Corona crisis. We are working hard to secure the best dates possible in 2021 and hope to announce them soon.
We need to wait, however, for our dear friends of the Eurovision Songfestival, as they have also announced to move to 2021; we want to avoid having to move dates and all of the organisation once again, because of our dates doubling again like this year.
We kindly request your understanding and patience and will let you know as soon as possible the confirmed dates for Classical:NEXT 2021. Keep up the good and kindred spirits, we are all together in this. Thank you!
managing director, De Doelen
Is Classical:NEXT 2020 cancelled or postponed?
Classical:NEXT 2020 is postponed. The re-scheduled ninth edition in 2021 will take place in the same city and in the same venue as it would have been in 2020 and we aim to keep as much of the 2020 programme. It is simply a postponement due to the on-going COVID-19 crisis.
What happens to my 2020 registration?
All registrations for 2020 remain valid for the postponed edition in 2021, so there is no need to worry. By keeping your registration active until 2021, you secure the same price, even in case of price increase next year. Active registrations also offer continued access to C:N NET, our online database of 5000+ professionals with online activities, including voting for the 2020 Innovation Award.
Is it possible to receive a full or partial refund of the registration fee?
A full refund is possible, but we ask you for your continued patience. We are working under intense pressure to push things forward navigating through a situation that we have never been in before. We require more time before being able to take concrete action. Thank you for your support and understanding.
In these extraordinary circumstances, we are asking those who can to not request a refund, and to see their 2020 registration as a contribution to the international arts music scene. The money will help to support the work going into the postponed edition and to ensure the ongoing survival of Classical:NEXT. We will be able to continue if refunds are kept to a minimum and we ask you for your help at this time.
When do I need to decide whether or not I want to keep my registration for 2021?
There is no deadline for delegates to make this decision. Registrations remain valid and active through to the postponed edition.
I cancelled my participation before the Early Rate deadline and received a refund of 80%. Is it possible to receive the remaining 20% as well?
The decision to postpone Classical:NEXT 2020 was made on Friday, 13 March 2020. Our standard Terms & Conditions apply to all cancellations that were requested prior to this date and a refund on the remaining 20% is not possible.
What happens to my 2020 stand payments?
Like delegate registrations, stand bookings remain valid for the postponed edition in 2021.
Can I keep the same stand location?
All paid stands will receive the same or similar stand location at the Classical:NEXT Expo in 2021 (subject to the spaces provided by the venue).
Will my C:N NET account remain valid?
Access to C:N NET is valid for one year from the date of payment. Those who registered for Classical:NEXT 2020 will receive continued access to until the postponed edition in 2021.
Can I cancel my registration, but keep my C:N NET account?
If you choose to cancel your registration, you also lose access to C:N NET. You must re-register for C:N NET to regain access.
Can I transfer my paid registration to another person for the postponed edition?
Yes. All transfers of registrations paid for up until 13 March 2020 are free of charge.
When will the registration system re-open?
We are currently working to confirm the dates for the postponed edition. As soon as the dates are confirmed, registration will re-open shortly thereafter. We are also waiting for the Eurovision Song Contest to announce their rescheduled dates for 2021 before confirming ours.
Can I cancel my hotel and travel bookings?
Classical:NEXT is not responsible for costs charged by accommodation or travel services. All deals are done directly between the delegates and the booked companies. Please check cancellation policies directly with them and consider, that cancellation policies might change due to extended travel restrictions announced by governments and their health authorities due to COVID-19. Cancellation policies might become more flexible over the course of the next weeks, so please check the situation regularly.
In this turbulent time, we are doing our best to continue our work in supporting the international art music community. Our delegates are our top priority and we hope you are all safe and healthy. We will get through this together.